HL-3170CDW
FAQs & Troubleshooting |
HL-3170CDW
Date: 15/10/2024 ID: faq00100839_000
I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
If you cannot find your Brother printer on the preview screen or the search list of Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app, follow the steps below:
Note: The steps may differ depending on your mobile device.
- Open your mobile device’s Settings menu.
- Tap Connected devices > Connection preferences > Printing > Mopria™ Print Service (MPS) / Brother Print Service Plugin.
- Turn Mopria™ Print Service (MPS) or Brother Print Service Plugin off.
- Turn the app on again.
If that doesn't work, try restarting your mobile device or reinstalling the app.
DCP-1610W, DCP-585CW, DCP-6690CW, DCP-9010CN, DCP-9040CN, DCP-9042CDN, DCP-J105, DCP-J140W, DCP-J315W, DCP-L2540DW, DCP-L2550DW, DCP-L2640DW, DCP-L3551CDW, DCP-L5600DN, DCP-T420W, DCP-T500W, DCP-T510W, DCP-T520W, DCP-T700W, DCP-T710W, DCP-T720DW, DCP-T820DW, HL-1210W, HL-2250DN, HL-2270DW, HL-3070CW, HL-3150CDN, HL-3170CDW, HL-4050CDN, HL-4150CDN, HL-4570CDW, HL-5350DN, HL-5370DW, HL-5380DN, HL-5450DN, HL-6180DW, HL-L2360DN, HL-L2365DW, HL-L2370DN, HL-L2375DW, HL-L2385DW, HL-L2460DN, HL-L2460DW(XL), HL-L3230CDN, HL-L5100DN, HL-L6400DW, HL-L8250CDN, HL-L8260CDN, HL-L8350CDW, HL-L8360CDW, HL-T4000DW, MFC-1910W, MFC-1915W, MFC-255CW, MFC-295CN, MFC-490CW, MFC-5890CN, MFC-6490CW, MFC-6890CDW, MFC-7840N, MFC-7840W, MFC-7860DW, MFC-795CW, MFC-8380DN, MFC-8510DN, MFC-8880DN, MFC-8910DW, MFC-9120CN, MFC-9140CDN, MFC-9320CW, MFC-9330CDW, MFC-9440CN, MFC-9450CDN, MFC-9840CDW, MFC-9970CDW, MFC-J200, MFC-J2310, MFC-J2320, MFC-J2330DW, MFC-J2340DW, MFC-J2510, MFC-J265W, MFC-J2720, MFC-J2730DW, MFC-J2740DW, MFC-J3520, MFC-J3530DW, MFC-J3540DW, MFC-J3720, MFC-J3930DW, MFC-J3940DW, MFC-J415W, MFC-J430W, MFC-J5910DW, MFC-J615W, MFC-J625DW, MFC-J6510DW, MFC-J6910DW, MFC-J825DW, MFC-L2700DW, MFC-L2715DW, MFC-L2740DW, MFC-L2770DW, MFC-L2805DW, MFC-L2885DW, MFC-L3750CDW, MFC-L5900DW, MFC-L6900DW, MFC-L8690CDW, MFC-L8850CDW, MFC-L8900CDW, MFC-L9550CDW, MFC-L9630CDN, MFC-T4500DW, MFC-T800W, MFC-T810W, MFC-T910DW, MFC-T920DW
If you need further assistance, please contact Brother customer service:
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