Innov-is M370
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FAQs & Troubleshooting |
Innov-is M370
Date: 28/02/2025 ID: faqh00101102_006
Cannot thread the needle.
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Needle is not in the correct position.
Press
(Needle position button) to raise the needle.
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Needle is installed incorrectly.
Reinstall the needle correctly.
Refer to How do I change the needle ?
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Needle is turned, bent or the point is dull.
Replace the needle.
Refer to How do I change the needle ?
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Upper threading is incorrect.
Check the steps for threading the machine and rethread the machine.
Refer to How do I thread the machine ?
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The needle threader hook is bent and does not pass through the eye of the needle.
Contact your authorized Brother dealer.
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The needle threader lever cannot be moved or returned to its original position.
Contact your authorized Brother dealer.
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A size 65/9 needle is being used.
The needle is incompatible with the needle threader. Manually pass the thread through the eye of the needle.
Refer to How do I thread the machine ?
Related FAQs
Innov-is A150, Innov-is A80, Innov-is M370, Innov-is M380D, Innov-is NV180, Innov-is NV180D, Innov-is NV180K
If you need further assistance, please contact Brother customer service:
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