FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting


Not your product?

Date: 08/10/2021 ID: faqp00100562_000

Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.

We recommend using the following software instead:

  • To update the printer's firmware, use P-touch Update Software.
  • To transfer templates to the printer, use P-touch Transfer Manager.

Related Models

PJ-663, PJ-763MFi, PJ-773, PT-2730, PT-7600, PT-9700PC, PT-9800PCN, PT-E850TKW, PT-P900W, PT-P950NW, QL-720NW, QL-820NWB, RJ-3150, RJ-4030, RJ-4040, RJ-4230B, RJ-4250WB, TD-2120N, TD-2130N, TD-4000, TD-4410D, TD-4420DN, TD-4550DNWB

If you need further assistance, please contact Brother customer service:

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