FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting


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Date: 13/03/2019 ID: faqp00100340_000

The barcode number is not displayed below the barcode. (P-touch Editor for Windows)

To solve this problem, delete the font cache from your computer.

  1. Open Windows Explorer.
  2. Go to the "C:\Windows\System32" folder.
  3. Find the "FNTCACHE.DAT" file in the folder, and then delete it.

    If the File Access Denied dialog box appears, click [Continue] to delete the file.

  4. Reboot your computer. Windows will automatically create a new cache file.

    If the problem still occurs, repeat the procedure to ensure the font cache is completely cleared.

Related Models

PJ-663, PJ-763MFi, PJ-773, PT-1650, PT-2430PC, PT-2700, PT-2730, PT-3600, PT-7600, PT-9500PC, PT-9700PC, PT-9800PCN, PT-D450, PT-D600, PT-E550W, PT-E850TKW, PT-P700, PT-P750W, PT-P900W, PT-P950NW, QL-550, QL-570, QL-700, QL-720NW, QL-800, QL-820NWB, RJ-3150, RJ-4030, RJ-4040, TD-2120N, TD-2130N, TD-4000, TD-4410D, TD-4420DN, TD-4550DNWB

If you need further assistance, please contact Brother customer service:

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