FAQs & Troubleshooting

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PT-9700PC

FAQs & Troubleshooting

FAQs & Troubleshooting

PT-9700PC

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Date: 15/10/2020 ID: faqp00001528_000

The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)

The [Transfer] button does not appear until the printer is ready to print. (The [Save Transfer File] button remains displayed.)

 

Refer to the following FAQ and make the printer ready to print.
"Printing is not possible. (USB connection)"

 

When the printer becomes ready to print, open the [Ports] tab in the printer properties dialog box and make sure the [Enable bidirectional support] check box is checked. If it is unchecked, check it.


Printer properties

Related Models

PJ-663, PJ-763MFi, PJ-773, PT-1650, PT-7600, PT-9700PC, PT-9800PCN, PT-D600, PT-E550W, QL-720NW, QL-800, QL-820NWB, RJ-3150, RJ-4030, RJ-4040, RJ-4250WB, TD-2120N, TD-2130N, TD-4000, TD-4410D, TD-4420DN, TD-4550DNWB

If you need further assistance, please contact Brother customer service:

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