The following error messages will continue to appear if the drum counter was not reset when you replace the drum unit with a new one.

• Replace Drum
• Drum End Soon
• Drum Near End
• Drum Stop

To clear these error messages, you need to reset the drum counter as instructed below.

If you want to clear an error message related to the toner replacement, click here to see how to clear an error message after you replaced the toner cartridge.

Please follow the steps below to reset the drum counter.
NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.

The Brother machine has separate consumables the toner cartridge and the drum unit. Verify you replace only the drum unit and not the toner cartridge. If you want to know their difference, refer to "What is the difference between the toner cartridge and the drum unit?"

1. Make sure that the machine is turned on.
2. Open the front cover.
   
   
   
   
3. Press Clear or Clear/Back on the control panel.　
   NOTE: The layout of a control panel differs depending on the model, but the Clear or Clear/Back button is located on the right side of the LCD screen as shown in illustration.
   
   
   
   
4. Do one of the following.
   
   
   • If your Brother machine has a numeric keypad:
     Press 1 to reset the drum counter. 
     
     
   • If your Brother machine doesn't have a numeric keypad:
     Press the Up Arrow Key to reset the drum counter.
   
   
5. When the LCD shows Accepted, close the front cover.

If the error message still continues to appear, please contact Brother Customer Service from "Contact Us".