FAQs & Troubleshooting

Close

Model discontinued. This page is no longer updated.

HL-5170DN

FAQs & Troubleshooting

FAQs & Troubleshooting

HL-5170DN

Not your product?

Date: 05/06/2014 ID: faq00000755_000

I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.

(Windows)
 

To solve this problem, do the following.

 

  1. From the Adobe® Illustrator® application, select File => Print.

  2. Check off Bitmap Printing option.

  

(MacOS 8.x-9.x)
 

Follow the steps below:

 

1. Change Resolution.

  1. Open the Print dialog. While pressing the Apple, Control and Option keys at the same time, click the Help button in the dialog. The window below appears.

     
  2. Change Resolution Capability to 600 dpi and click OK.

     
  3. Click Apple Menu => Control Panel => Appearance.
  4. Click the Font tab.
  5. Enable the Smooth all fonts on screen option.

     

2. Change Gray Scale setting.

  1. Check off the Gray Scale setting in the printer dialog.

     
  2. Set a higher Resolution.

     

If you experience problems with other applications, please change the Resolution Capability to the original setting and enable the Gray Scale setting.

 

Related Models

HL-1230, HL-1240, HL-1270N, HL-1440, HL-1450, HL-1470N, HL-1650, HL-1670N, HL-1850, HL-1870N, HL-2040, HL-2070N, HL-2600CN, HL-2700CN, HL-3260N, HL-3450CN, HL-4200CN, HL-5040, HL-5050, HL-5070N, HL-5140, HL-5170DN, HL-5240, HL-5250DN, HL-5270DN, HL-6050D, HL-6050DN, HL-7050

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.

Submit