MFC-L6900DW
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FAQs & Troubleshooting |
![](/g/b/img/product/mfcl6900dw_us_eu_as.jpg)
MFC-L6900DW
Date: 13/07/2018 ID: faq00000011_038
Hollow print
Check the following points to resolve the issue:
- Select Thick Paper mode in the printer driver or use thinner paper than you are currently using.
-
(Not available for some models)
Select the appropriate media type in the menu setting. -
Check the machine's environment. Conditions such as high humidity can cause hollow print.
Refer to Product Safety Guide available on the Manuals section. -
The drum unit may be damaged. Replace the drum unit with a new drum unit.
> Click here to see how to replace the drum unit.
DCP-L2550DW, DCP-L5600DN, HL-L2370DN, HL-L2375DW, HL-L2385DW, HL-L5100DN, HL-L6400DW, MFC-L2715DW, MFC-L2770DW, MFC-L5900DW, MFC-L6900DW
If you need further assistance, please contact Brother customer service:
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