DCP-585CW
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Preguntas frecuentes y Solución de problemas |
DCP-585CW
Fecha: 17/05/2022 ID: faq00100736_000
Mis documentos impresos están incompletos o aparece una pantalla azul al imprimir o al usar PC-FAX después de una actualización de Windows 10 (Marzo de 2021)
Algunas actualizaciones de Windows 10 distribuidas por Microsoft en marzo de 2021 podrían ocasionar los siguientes problemas:
- Partes de sus documentos impresos o trabajos de PC-FAX están faltantes
- Una pantalla azul aparece en la pantalla de su computadora cuando trata de imprimir
Para poder volver a imprimir de nuevo y usar PC-FAX en su máquina Brother, haga clic en el enlace de actualización KB[versión] para su versión de Windows 10 para descargar el archivo parche correcto provisto por Microsoft™:
| Versión Windows 10 | Versión de Actualización |
| 2004 | KB5000802 |
| 20H2 | KB5000802 |
| 1909 | KB5000808 |
| 1903 | KB5000808 |
| 1809 | KB5000822 |
| 1803 | KB5000809 |
Para revisar su versión de Windows 10, haga clic en Iniciar ("Start") > Configuraciones ("Settings") > Actualización y Seguridad ("Update & Security") > Ver historia de actualización ("View update history").
DCP-1000, DCP-1512, DCP-1602, DCP-1617NW, DCP-165C, DCP-350C, DCP-375CW, DCP-385C, DCP-395CN, DCP-585CW, DCP-7030, DCP-7040, DCP-7055, DCP-7055W, DCP-7060D, DCP-7065DN, DCP-8020, DCP-8040, DCP-8060, DCP-8065DN, DCP-8080DN, DCP-8085DN, DCP-8150DN, DCP-8155DN, DCP-9020CDN, DCP-9040CN, DCP-9045CDN, DCP-B7535DW, DCP-J100, DCP-J105, DCP-J125, DCP-J140W, DCP-J152W, DCP-L2540DW, DCP-L2551DW, DCP-L3551CDW, DCP-L5500DN, DCP-L5600DN, DCP-L5650DN, DCP-L6600DW, DCP-T220, DCP-T300, DCP-T310, DCP-T420W(-V), DCP-T426W, DCP-T500W, DCP-T510W, DCP-T520W, DCP-T700W, DCP-T710W, DCP-T720DW, DCP-T820DW, FAX-1360, FAX-1800C, FAX-1860C, FAX-1960C, FAX-2800, FAX-2820, FAX-2840, HL-1030, HL-1110, HL-1112, HL-1200, HL-1202, HL-1212W, HL-1230, HL-1240, HL-1250, HL-1435, HL-1440, HL-1450, HL-1470N, HL-1650, HL-1670N, HL-1850, HL-1870N, HL-2040, HL-2070N, HL-2130, HL-2135W, HL-2140, HL-2170W, HL-2230, HL-2240, HL-2240D, HL-2270DW, HL-2600CN, HL-2700CN, HL-3040CN, HL-3045CN, HL-3070CW, HL-3075CW, HL-3140CW, HL-3150CDN, HL-3170CDW, HL-4050CDN, HL-4150CDN, HL-4570CDW, HL-4570CDWT, HL-5030, HL-5040, HL-5050, HL-5070N, HL-5140, HL-5240, HL-5340D, HL-5350DN, HL-5370DW/HL-5370DWT, HL-5450DN, HL-5470DW, HL-6050D, HL-6050DN, HL-6180DW, HL-7050, HL-7050N, HL-L2300D, HL-L2320D, HL-L2340DW, HL-L2360DW, HL-L3210CW, HL-L3230CDN, HL-L3230CDW, HL-L3270CDW, HL-L3290CDW, HL-L5000D, HL-L5100DN, HL-L5200DW(T), HL-L6200DW(T), HL-L6250DW, HL-L6300DW, HL-L6400DW(T), HL-L8350CDW, HL-L8360CDW(T), HL-L9310CDW, HL-T4000DW, MFC-1810, MFC-1815, MFC-1900, MFC-1905, MFC-210C, MFC-230C, MFC-250C, MFC-255CW, MFC-290C, MFC-295CN, MFC-3100C, MFC-3220C, MFC-3360C, MFC-3420C, MFC-420CN, MFC-465CN, MFC-4800, MFC-490CW, MFC-495CW, MFC-5100C, MFC-5460CN, MFC-5490CN, MFC-5860CN, MFC-5890CN, MFC-5895CW, MFC-6490CW, MFC-6800, MFC-685CW, MFC-6890CDW, MFC-7220, MFC-7240, MFC-7340, MFC-7360N, MFC-7440N, MFC-7460DN, MFC-7820N, MFC-7840W, MFC-7860DW, MFC-790CW, MFC-795CW, MFC-8420, MFC-8460N, MFC-8480DN, MFC-8710DW, MFC-8820D, MFC-8820DN, MFC-8840D, MFC-8840DN, MFC-885CW, MFC-8860DN, MFC-8870DW, MFC-8890DW, MFC-8910DW, MFC-8950DW, MFC-9010CN, MFC-9120CN, MFC-9125CN, MFC-9130CW, MFC-9320CW, MFC-9325CW, MFC-9330CDW, MFC-9440CN, MFC-9450CDN, MFC-9460CDN, MFC-9560CDW, MFC-9700, MFC-9840CDW, MFC-990CW, MFC-9970CDW, MFC-J200, MFC-J220, MFC-J265W, MFC-J270W, MFC-J280W, MFC-J285DW, MFC-J410, MFC-J410W, MFC-J415W, MFC-J430W, MFC-J4310DW, MFC-J4420DW, MFC-J4510DW, MFC-J4620DW, MFC-J470DW, MFC-J4710DW, MFC-J497DW, MFC-J5330DW, MFC-J5620DW, MFC-J5910DW, MFC-J615W, MFC-J625DW, MFC-J630W, MFC-J6510DW, MFC-J6530DW, MFC-J6545DW(XL), MFC-J6710DW, MFC-J6720DW, MFC-J6730DW, MFC-J6910DW, MFC-J6920DW, MFC-J6930DW, MFC-J6935DW, MFC-J6945DW, MFC-J825DW, MFC-J870DW, MFC-L2700DW, MFC-L2710DW, MFC-L2720DW, MFC-L2740DW, MFC-L2750DW(XL), MFC-L3710CW, MFC-L3750CDW, MFC-L5700DW, MFC-L5800DW, MFC-L5850DW, MFC-L5900DW, MFC-L6700DW, MFC-L6750DW, MFC-L6800DW, MFC-L6900DW, MFC-L8610CDW, MFC-L8850CDW, MFC-L8900CDW, MFC-L9550CDW, MFC-L9570CDW, MFC-T4500DW, MFC-T800W, MFC-T910DW, MFC-T920DW, MFC-T925DW
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