FAQs & Troubleshooting

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Model discontinued. This page is no longer updated.

DCP-8025D

FAQs & Troubleshooting

FAQs & Troubleshooting

DCP-8025D

Not your product?

Date: 14/02/2006 ID: faq00002039_000

I'm using Windows® XP Professional x64 Edition. I'm unable to scan using the Brother TWAIN Driver with a parallel connection after changing the user account using the "Switch User" option. What can I do?

To resolve this issue, use the WIA driver instead of the TWAIN driver. If you want to scan using the TWAIN driver, please use your Brother machine with the USB/ LAN connection.

Related Models

DCP-7010, DCP-8020, DCP-8025D, DCP-8040, DCP-8045D, MFC-7420, MFC-7820N, MFC-8220, MFC-8440, MFC-8460N, MFC-8820D, MFC-8840D, MFC-8840DN, MFC-8860DN, MFC-8880DN, MFC-9420CN, MFC-9660

If you need further assistance, please contact Brother customer service:

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