FAQs & Troubleshooting

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DCP-165C

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 26/09/2022 ID: faq00002075_001

When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".

 

 

The name of the application file (.exe) displayed on an alert window is a Microsoft® file necessary for the driver installation. The file name will vary depending on how you are installing the driver. It can be "_is*.exe" (* is a variable), "Setup.exe" or "DPInst.exe".
Select Always block connections from this program on all ports (Recommended) and click OK.

Related Models

DCP-135C, DCP-145C, DCP-150C, DCP-1601, DCP-1616NW, DCP-165C, DCP-185C, DCP-195C, DCP-350C, DCP-385C, DCP-395CN, DCP-585CW, DCP-6690CW, DCP-7030, DCP-7055, DCP-7060D, DCP-7065DN, DCP-9010CN, DCP-B7500D, DCP-B7535DW, DCP-J100, DCP-J105, DCP-J125, DCP-J140W, DCP-L2520D, DCP-L2531DW, DCP-L2540DW, DCP-L2541DW, DCP-L3551CDW, DCP-T220, DCP-T226, DCP-T300, DCP-T310, DCP-T420W, DCP-T426W, DCP-T500W, DCP-T510W, DCP-T520W, DCP-T525W, DCP-T700W, DCP-T710W, DCP-T820DW, FAX-2840, HL-5450DN, HL-T4000DW, MFC-1911NW, MFC-235C, MFC-290C, MFC-295CN, MFC-490CW, MFC-6490CW, MFC-685CW, MFC-7340, MFC-7360, MFC-7450, MFC-7840N, MFC-7860DN, MFC-7860DW, MFC-8370DN, MFC-8510DN, MFC-8880DN, MFC-8910DW, MFC-9120CN, MFC-9140CDN, MFC-B7715DW, MFC-J2320, MFC-J410, MFC-J415W, MFC-J430W, MFC-J5910DW, MFC-J615W, MFC-J625DW, MFC-J6710DW, MFC-L2701D, MFC-L2701DW, MFC-L3735CDN, MFC-T4500DW, MFC-T910DW, MFC-T920DW

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