FAQs & Troubleshooting

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HL-5240

FAQs & Troubleshooting

FAQs & Troubleshooting

HL-5240

Not your product?

Date: 25/11/2014 ID: faq00002720_002

I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)

It's possible that you installed drivers from the incompatible CD-ROM with Mac OS X 10.5 or greater.
Uninstall the drivers and try the driver reinstallation following the steps below:

NOTE: Illustration shown below is from a representative operating system and may differ from your operating system.

  1. Click Apple Menu => System Preferences... (If you are using a USB cable, be sure to disconnect it.)
     
  2. Click Print & Fax, Print & Scan or Printers & Scanners.
     
  3. Delete the driver and close Print & Fax, Print & Scan or Printers & Scanners.

    Delete the driver

     

  4. Go to the Downloads section of this web site and install the latest printer driver. The installation instructions are available in the Downloads section.

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DCP-130C, DCP-135C, DCP-145C, DCP-150C, DCP-165C, DCP-185C, DCP-195C, DCP-330C, DCP-350C, DCP-385C, DCP-395CN, DCP-585CW, DCP-6690CW, DCP-7010, DCP-7030, DCP-7055, DCP-7060D, DCP-7065DN, DCP-8020, DCP-8025D, DCP-8040, DCP-8045D, DCP-9010CN, DCP-J125, FAX-2480C, FAX-2820, HL-1240, HL-1250, HL-1270N, HL-1430, HL-1440, HL-1450, HL-2040, HL-2070N, HL-2130, HL-2140, HL-2150N, HL-2170W, HL-2240D, HL-2250DN, HL-2460, HL-2700CN, HL-3040CN, HL-3070CW, HL-4040CDN, HL-4150CDN, HL-5040, HL-5050, HL-5070N, HL-5140, HL-5150D, HL-5170DN, HL-5240, HL-5250DN, HL-5340D, HL-5350DN, HL-5440D, HL-5450DN, HL-6050D, HL-6050DN, HL-7050, HL-7050N, MFC-235C, MFC-240C, MFC-290C, MFC-295CN, MFC-3360C, MFC-440CN, MFC-490CW, MFC-5460CN, MFC-5860CN, MFC-6490CW, MFC-665CW, MFC-685CW, MFC-7340, MFC-7360, MFC-7420, MFC-7450, MFC-7820N, MFC-7840N, MFC-7860DN, MFC-7860DW, MFC-8220, MFC-8370DN, MFC-8440, MFC-8460N, MFC-8510DN, MFC-8820D, MFC-8840D, MFC-8840DN, MFC-8860DN, MFC-8880DN, MFC-8910DW, MFC-9120CN, MFC-9420CN, MFC-9660, MFC-J410, MFC-J415W, MFC-J430W, MFC-J5910DW, MFC-J615W, MFC-J625DW, MFC-J6710DW

If you need further assistance, please contact Brother customer service:

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