DCP-7030
 |
FAQs & Troubleshooting |
DCP-7030
Date: 08/08/2022 ID: faq00002630_000
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
This error occurs if you double-click the wrong setup.exe file. Please go to the "[model name]" folder and double-click "Setup.exe" to start the installation.
DCP-115C, DCP-130C, DCP-135C, DCP-145C, DCP-150C, DCP-165C, DCP-185C, DCP-195C, DCP-330C, DCP-350C, DCP-385C, DCP-395CN, DCP-585CW, DCP-6690CW, DCP-7010, DCP-7030, DCP-9010CN, FAX-2480C, FAX-2820, MFC-215C, MFC-235C, MFC-240C, MFC-290C, MFC-295CN, MFC-3360C, MFC-425CN, MFC-440CN, MFC-490CW, MFC-5460CN, MFC-5860CN, MFC-6490CW, MFC-665CW, MFC-685CW, MFC-7340, MFC-7420, MFC-7450, MFC-7820N, MFC-7840N, MFC-8220, MFC-8370DN, MFC-8460N, MFC-8860DN, MFC-8880DN, MFC-9120CN, MFC-9420CN
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