DCP-8020
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FAQs & Troubleshooting |
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DCP-8020
Date: 16/03/2006 ID: faq00000560_000
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
This issue is caused because Windows® XP SP2 does not support the file type of the "ReadMe" file (WRI) provided with the software. The installation of the software has completed correctly.
![](/g/b/img/faqend/faq00000560_000/in/en/92751/pp8_error.gif)
To view the "ReadMe" file, use Word or Word viewer 97.
DCP-8020, DCP-8025D, DCP-8040, DCP-8045D, MFC-3220C, MFC-3420C, MFC-3820CN, MFC-8220, MFC-8440, MFC-8820D, MFC-8840D, MFC-8840DN, MFC-9660
If you need further assistance, please contact Brother customer service:
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