FAQs & Troubleshooting

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MFC-T810W

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-T810W

Not your product?

Date: 11/09/2017 ID: faq00002988_003

Tray not detected / Paper Tray not detected / Paper Tray #1 not detected

There are two cases when the display shows this message. Follow the solution suitable for your case.

 

Cause1: The Paper tray is not completely inserted.

Slowly push the paper tray completely into the machine.

 

Cause2: Paper or a foreign object has prevented the paper tray from being inserted properly.

Pull the paper tray out of the machine, and remove the jammed paper or foreign object.

> Click here to see the solution for "Paper Jam".

Related Models

DCP-T220, DCP-T310, DCP-T420W, DCP-T510W, DCP-T520W, DCP-T710W, DCP-T720DW, DCP-T820DW, MFC-T810W, MFC-T910DW, MFC-T920DW

If you need further assistance, please contact Brother customer service:

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