Cannot print after a Windows 10 update (June 2020)
To be able to print again using your Brother machine, follow the instructions below:
- Make sure the machine is connected to your computer and that they are both powered on.
- Restart your computer.
If you still cannot print, update your Windows 10 to the latest version. Follow the instructions below.
How to update Windows 10
- Click Start > Settings > Update & Security > Windows Update and select Check for updates.
- Once the update appears, click Download and install.
If you still cannot print, see the related FAQs.
DCP-145C, DCP-1510, DCP-1601, DCP-1616NW, DCP-165C, DCP-185C, DCP-385C, DCP-585CW, DCP-6690CW, DCP-7010, DCP-7030, DCP-7040, DCP-7055, DCP-7065DN, DCP-9010CN, DCP-B7535DW, DCP-J100, DCP-J105, DCP-J125, DCP-L2540DW, DCP-L3551CDW, DCP-L5600DN, DCP-T300, DCP-T310, DCP-T500W, DCP-T510W, DCP-T700W, DCP-T710W, FAX-1360, FAX-2820, FAX-2840, HL-1110, HL-1201, HL-1211W, HL-2030, HL-2040, HL-2140, HL-2150N, HL-2170W, HL-2240D, HL-2270DW, HL-3150CDN, HL-3170CDW, HL-4040CDN, HL-4040CN, HL-4050CDN, HL-4150CDN, HL-5340D, HL-5470DW, HL-6180DW, HL-7050, HL-B2080DW, HL-L2360DN, HL-L2365DW, HL-L2386DW, HL-L5100DN, HL-L5200DW, HL-L6200DW, HL-L6400DW, HL-L8250CDN, HL-L8350CDW, HL-T4000DW, MFC-1810, MFC-1815, MFC-1901, MFC-1905, MFC-1911NW, MFC-250C, MFC-290C, MFC-3360C, MFC-490CW, MFC-6490CW, MFC-6890CDW, MFC-7220, MFC-7320, MFC-7340, MFC-7360, MFC-7470D, MFC-7860DN, MFC-7860DW, MFC-790CW, MFC-8380DN, MFC-8510DN, MFC-8880DN, MFC-9010CN, MFC-9120CN, MFC-9140CDN, MFC-9320CW, MFC-9330CDW, MFC-9450CDN, MFC-990CW, MFC-9970CDW, MFC-B7715DW, MFC-J200, MFC-J2510, MFC-J3520, MFC-J3530DW, MFC-J3720, MFC-J430W, MFC-J5910DW, MFC-J625DW, MFC-J6910DW, MFC-L2700D, MFC-L2700DW, MFC-L2740DW, MFC-L2771DW, MFC-L3735CDN, MFC-L3750CDW, MFC-L3770CDW, MFC-L5900DW, MFC-L6900DW, MFC-L8690CDW, MFC-L8850CDW, MFC-L8900CDW, MFC-T4500DW, MFC-T810W, MFC-T910DW
If you need further assistance, please contact Brother customer service:
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