Paper Tray not detected/ Paper Tray #1 not detected
There are two cases when the display shows this message. Follow the solution suitable for your case.
Cause1: The paper tray is not completely inserted.
Slowly push the paper tray completely into the machine.
Cause2: Paper or a foreign object has prevented the paper tray from being inserted correctly.
Pull the paper tray out of the machine, and remove the jammed paper or foreign object.
If you need further assistance, please contact Brother customer service:
Please note this form is used for feedback only.