FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting


Not your product?

Date: 17/07/2018 ID: faq00100183_000

Media Type Mismatch or Media Mismatch

The media type specified in the printer driver differs from the paper type specified in the machine's menu. Load the correct type of paper in the tray indicated on the machine's display, and then choose the correct media type in the Paper Type setting on the machine.

When you load a different size and type of paper in the tray, you must change the paper size and paper type settings in the machine or on your computer at the same time.

Related Models

DCP-B7535DW, DCP-L5600DN, HL-B2080DW, HL-L2386DW, HL-L5100DN, HL-L5200DW, HL-L6200DW, HL-L6400DW, MFC-B7715DW, MFC-L2771DW, MFC-L5900DW, MFC-L6900DW

If you need further assistance, please contact Brother customer service:

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