FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting


Not your product?

Date: 24/03/2016 ID: faq00002663_011

2-sided Disable or 2-sided Disabled

Check the following points to resolve the issue:


NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.


  • The back cover of the machine is not closed completely. Close the back cover of the machine until it locks to the closed position.


  • The 2-sided tray is not installed completely. Install the 2-sided tray firmly in the machine.

Related Models

DCP-B7535DW, DCP-L2540DW, DCP-L5600DN, MFC-B7715DW, MFC-L2700D, MFC-L2700DW, MFC-L2740DW, MFC-L2771DW, MFC-L5900DW, MFC-L6900DW

If you need further assistance, please contact Brother customer service:

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