FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting


Not your product?

Date: 17/07/2018 ID: faq00002134_006

Size mismatch

The paper in the tray is not the correct size. Load the correct size of paper in the tray indicated on the machine's display and set the size of paper for the tray. Press Go or Retry.

When you load a different size and type of paper in the tray, you must change the paper size and paper type settings in the machine or on your computer at the same time.

Related Models

DCP-L5600DN, HL-B2080DW, HL-L2386DW, HL-L5100DN, HL-L5200DW, HL-L6200DW, HL-L6400DW, MFC-L5900DW, MFC-L6900DW

If you need further assistance, please contact Brother customer service:

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