FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting


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Date: 04/03/2016 ID: faq00000694_036

Document Jam

The document was not inserted or fed correctly, or the document scanned from the Automatic Document Feeder (ADF) was too long.
Remove the jammed paper from the ADF unit.
Clear any debris or scraps of paper from the ADF unit paper path.


Check the following points to take out jammed paper:


Related Models

DCP-B7535DW, DCP-L3551CDW, DCP-L5600DN, MFC-B7715DW, MFC-L2771DW, MFC-L3735CDN, MFC-L3750CDW, MFC-L3770CDW, MFC-L5900DW, MFC-L6900DW, MFC-L8690CDW, MFC-L8900CDW

If you need further assistance, please contact Brother customer service:

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