A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
The cause of this situation is the Scan Settings within the Brother iPrint&Scan application.
If the Scan Settings are set as "Scan Type: Color(Fast)" and "Document size: 3.5" x 5" (9 x 13 cm)", a margin will appear on the right side of the scanned document.
To solve this problem, change the Scan Type from Color(Fast) to Color and try scanning again.
DCP-1616NW, DCP-585CW, DCP-6690CW, DCP-9010CN, DCP-B7535DW, DCP-J105, DCP-L2540DW, DCP-L5600DN, DCP-T500W, DCP-T510W, DCP-T700W, DCP-T710W, MFC-1911NW, MFC-490CW, MFC-6490CW, MFC-6890CDW, MFC-7860DN, MFC-7860DW, MFC-790CW, MFC-8380DN, MFC-8510DN, MFC-8880DN, MFC-9010CN, MFC-9120CN, MFC-9140CDN, MFC-9320CW, MFC-9330CDW, MFC-9450CDN, MFC-990CW, MFC-9970CDW, MFC-B7715DW, MFC-J200, MFC-J2510, MFC-J3520, MFC-J3530DW, MFC-J3720, MFC-J430W, MFC-J5910DW, MFC-J625DW, MFC-J6910DW, MFC-L2700DW, MFC-L2740DW, MFC-L2771DW, MFC-L5900DW, MFC-L6900DW, MFC-L8690CDW, MFC-L8850CDW, MFC-L8900CDW, MFC-T4500DW, MFC-T810W, MFC-T910DW
If you need further assistance, please contact Brother customer service:
Please note this form is used for feedback only.