MFC-J3720
 |
FAQs & Troubleshooting |
MFC-J3720
Date: 02/06/2014 ID: faq00002988_000
Paper tray not detected/ Paper tray #2 not detected
There are two cases when the display shows this message. Follow the solution suitable for your case.
Cause1: The Paper tray is not completely inserted.
Slowly push the paper tray completely into the machine.
Cause2: Paper or a foreign object has prevented the paper tray from being inserted properly.
MFC-J3520, MFC-J3720
If you need further assistance, please contact Brother customer service:
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