FAQs & Troubleshooting

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HL-2270DW

FAQs & Troubleshooting

FAQs & Troubleshooting

HL-2270DW

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Date: 02/08/2018 ID: faq00002037_011

Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup or AOSS™)

If you have a WLAN access point/router supporting WPS (Wi-Fi Protected Setup) or AOSS™ (AirStation One-Touch Secure System), you can easily connect your Brother machine to your wireless network as below.

 

To use WPS or AOSS™, your WLAN access point/router must support WPS or AOSS™. Confirm your WLAN access point/router has the WPS or AOSS™ symbol as shown below. For more details, refer to the instructions provided with your access point/router.

WPS or AOSS™ symbol

 

Configure the wireless settings:

  1. Place the Brother machine within range of your WPS or AOSS™ access point/router.

    The range may differ depending on your environment. Refer to the instructions provided with your access point/router.

     
  2. Make sure that the power cord is plugged in.
  3. Turn on the machine and wait until the machine is in the Ready state.
  4. Hold down the WPS or AOSS™ button on your WLAN access point/router for a few seconds.

    WPS or AOSS™ button

    The length holding down the button may differ depending on the WLAN access point/router. For the information on how to confirm if the WLAN access point/router is ready for use, refer to the instructions provided with your access point/router.

     
  5. Press the wireless setup button located at the back of the machine for less than 2 seconds as shown in the illustration below.
     

    Press wireless setup button

    • Use a pointy object such as a ballpoint pen to press the button.
    • DO NOT press the button for 3 seconds or more, since the machine will change to the PIN Method of the Wi-Fi Protected Setup mode. To clear this mode, wait for 5 minutes or turn the printer power switch off and then turn it on again. After clearing this mode, press the wireless setup button and try from the step 1 again.
     
  6. The machine will search for an WLAN access point/router that supports Wi-Fi Protected Setup or AOSS™ for 2 minutes. During that time, the Toner LED will blink (turn on for 0.2 seconds and off for 0.1 second).
     

    LED indication - Setting WLAN

     

    The printer is connecting an WLAN access point/router. During that time, the Toner and Drum LEDs will blink (turn on for 0.2 seconds and off for 0.1 second).
     

    LED indication - Connecting WSP/AOSS

     

  7. Wait until the Ready LED of your machine indicates Connected. The Ready LED will turn on for 5 minutes. This indication means the machine has successfully connected to your WLAN access point/router.
     

    LED indication - Ready

     

    If the Ready LED isn't flashing, the printer fails to connect to your WLAN access point/router.

    If the connection failed, check the error code on the printed WLAN report, and click here for more details on the error code.

Wireless setup is now complete.
 

Please continue to the following steps to install the printer driver for network connection. Even if you have printed with USB connection, you need to install the printer driver for network connection.

 

Installing the driver for network:

NOTE: The screens may differ depending on operating system being used and your Brother machine.

  1. Make sure that your computer is ON and you are logged on with Administrator rights.
     

    If there are any programs running, close them.

     
  2. Put the installation CD-ROM into your CD-ROM drive.
     

    For Windows users:

    If you do not have the CD-ROM, please go to Downloads section of this website and download Full Driver & Software Package. The installation instructions are available on the download page.
     

    For Macintosh users:
    If you do not have the CD-ROM, please go to Downloads section of this website and download the printer driver. The installation instructions are available on the download page.

     

     

    For Windows users:
    1. The installation screen will appear automatically. If prompted, select your model and language.

      NOTE: If the installation screen does not appear automatically, click here to see how to open the installation screen.
       
    2. The CD-ROM main menu will appear. Click Install Printer Driver, and click Yes if you accept the license agreement.

     

    When the User Account Control screen appears, click Allow or Yes.

     

    CD-ROM main menu

     

     

    1. Follow the on-screen instructions to complete setup.

     

    For Macintosh users:
    1. Double-click Start Here OSX icon to install.
       

      Macintosh CD-ROM menu

       

    2. Follow the on-screen instructions to complete setup.

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If you need further assistance, please contact Brother customer service:

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