FAQs & Troubleshooting
Date: 17/07/2020 ID: faqp00000931_012
Why does the power turn off when I press the print key?
The batteries are weak.
- If you are using AAA alkaline batteries: Replace them with new ones.
- If you are using Ni-MH batteries: Charge them fully.
- Check that the batteries are correctly inserted.
- If there is an AC adapter jack is on the bottom of the printer: Use an AC adapter (included or optional).
PT-D200, PT-D210, PT-E100, PT-E110, PT-H105, PT-H110
If you need further assistance, please contact Brother customer service:
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