FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 17/07/2020 ID: faqp00000931_012

Why does the power turn off when I press the print key?

The batteries are weak.


  • If you are using AAA alkaline batteries: Replace them with new ones.
  • If you are using Ni-MH batteries: Charge them fully.
  • Check that the batteries are correctly inserted.
  • If there is an AC adapter jack is on the bottom of the printer: Use an AC adapter (included or optional).

Related Models

PT-D200, PT-D210, PT-E100, PT-E110, PT-H105, PT-H110

If you need further assistance, please contact Brother customer service:

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