FAQs & Troubleshooting

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SDX1200

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 14/12/2018 ID: faqh00101168_000

E02002 appears on the computer screen.

Error message

Your machine cannot be found. (E02002)
Please check the followings:
This function is only available for ScanNCut DX machine.
Make sure that your machine is connected to your computer by USB cable.
Make sure your machine is turned on.

 

 

If you have checked all the above, but the same error occurs, uninstall CanvasWorkspace and reinstall it.

 

Related Models

SDX1200

If you need further assistance, please contact Brother customer service:

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