FAQs & Troubleshooting

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MFC-490CW

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-490CW

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Date: 29/01/2019 ID: faq00100613_000

When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)

The brscan-skey utility is configured to use the eth0 network adapter by default.
 

If you are using a different network adapter, or if the name of the default network adapter is not eth0 (e.g. Debian4.0r3), you will have to configure it by manual:

 

Confirm the network adapter name which is used for the connection with the scanner (e.g. eth0, eth1).
You can confirm the network adapter name by "ifconfig" command.
 

Open /usr/local/Brother/sane/brscan-skey-(version).cfg using your preferred text editor.

 

Add the line "eth=(adapter name)" to the cfg file. Change the adapter name accordingly.

 

Restart the scan-key program ("brscan-skey -t" to terminate the program and "brscan-skey" to start.)
*** It may take a few minutes for the modification to take effect.

 

Example of an edited file
--------------------------------------------------------------
eth=eth1
IMAGE="sh /usr/local/Brother/sane/script/scantoimage-0.2.1-1.sh"
OCR="sh /usr/local/Brother/sane/script/scantoocr-0.2.1-1.sh"
EMAIL="sh /usr/local/Brother/sane/script/scantoemail-0.2.1-1.sh"
FILE="sh /usr/local/Brother/sane/script/scantofile-0.2.1-1.sh"
SEMID=b
--------------------------------------------------------------"

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DCP-145C, DCP-1510, DCP-1616NW, DCP-165C, DCP-185C, DCP-385C, DCP-585CW, DCP-6690CW, DCP-7010, DCP-7030, DCP-7040, DCP-7055, DCP-7065DN, DCP-9010CN, DCP-B7535DW, DCP-B7640DW(B), DCP-J100, DCP-J105, DCP-J125, DCP-L2540DW, DCP-L3551CDW, DCP-L3560CDW, DCP-L5600DN, DCP-T220, DCP-T300, DCP-T310, DCP-T420W, DCP-T426W, DCP-T500W, DCP-T510W, DCP-T520W, DCP-T700W, DCP-T710W, DCP-T720DW, DCP-T820DW, FAX-2820, FAX-2840, HL-1110, HL-1201, HL-1211W, HL-2030, HL-2040, HL-2140, HL-2150N, HL-2170W, HL-2240D, HL-2270DW, HL-3150CDN, HL-3170CDW, HL-4040CDN, HL-4040CN, HL-4050CDN, HL-4150CDN, HL-5340D, HL-5470DW, HL-6180DW, HL-7050, HL-B2080DW, HL-L2360DN, HL-L2365DW, HL-L2386DW, HL-L5100DN, HL-L5200DW, HL-L6200DW, HL-L6400DW, HL-L8250CDN, HL-L8350CDW, HL-T4000DW, MFC-1810, MFC-1815, MFC-1911NW, MFC-250C, MFC-290C, MFC-3360C, MFC-490CW, MFC-6490CW, MFC-6890CDW, MFC-7220, MFC-7340, MFC-7360, MFC-7470D, MFC-7860DN, MFC-7860DW, MFC-790CW, MFC-8380DN, MFC-8510DN, MFC-8880DN, MFC-9010CN, MFC-9120CN, MFC-9140CDN, MFC-9320CW, MFC-9330CDW, MFC-9450CDN, MFC-990CW, MFC-9970CDW, MFC-B7715DW, MFC-B7810DW(B), MFC-J200, MFC-J2510, MFC-J3520, MFC-J3530DW, MFC-J3540DW, MFC-J3720, MFC-J430W, MFC-J5910DW, MFC-J625DW, MFC-J6910DW, MFC-L2700D, MFC-L2700DW, MFC-L2740DW, MFC-L2771DW, MFC-L3735CDN, MFC-L3750CDW, MFC-L3760CDW, MFC-L3770CDW, MFC-L5900DW, MFC-L5915DW, MFC-L6900DW, MFC-L6915DW, MFC-L8340CDW, MFC-L8690CDW, MFC-L8850CDW, MFC-L8900CDW, MFC-L9630CDN, MFC-T4500DW, MFC-T810W, MFC-T910DW, MFC-T920DW

If you need further assistance, please contact Brother customer service:

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