MFC-6490CW
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FAQs & Troubleshooting |
![](/g/b/img/product/mfc6490cw_all.jpg)
MFC-6490CW
Date: 24/03/2016 ID: faq00002451_000
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
To resolve this issue, use the TWAIN driver instead of the WIA driver.
Please follow the steps below:
- From the Corel® Paint Shop Pro® X application, select File => Import => TWAIN Source....
- The Select Source dialog box appears.
- Choose the TW-Brother XXXXXXX and click Select. (Where XXXXXXX is your model name.)
![](/g/b/img/faqend/faq00002451_000/id/en/9039/scan_02.gif)
- From the Corel® Paint Shop Pro® X application, select File => Import => TWAIN Acquire....
- The Scanner Setup dialog box appears.
- Configure your desired scan settings.
- Click Start to scan the image.
![](/g/b/img/faqend/faq00002451_000/id/en/9040/scan_04.gif)
DCP-1616NW, DCP-585CW, DCP-6690CW, DCP-7010, DCP-7055, DCP-7065DN, DCP-9010CN, DCP-J105, DCP-L2540DW, DCP-L5600DN, DCP-T500W, DCP-T700W, MFC-1911NW, MFC-490CW, MFC-6490CW, MFC-6890CDW, MFC-7220, MFC-7360, MFC-7470D, MFC-7860DN, MFC-7860DW, MFC-790CW, MFC-8380DN, MFC-8510DN, MFC-8880DN, MFC-9010CN, MFC-9120CN, MFC-9140CDN, MFC-9320CW, MFC-9330CDW, MFC-9450CDN, MFC-990CW, MFC-9970CDW, MFC-J200, MFC-J2510, MFC-J430W, MFC-J5910DW, MFC-J625DW, MFC-J6910DW, MFC-L2700DW, MFC-L2740DW, MFC-L5900DW, MFC-L6900DW, MFC-L8850CDW
If you need further assistance, please contact Brother customer service:
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