DCP-7010
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FAQs & Troubleshooting |
![](/g/b/img/product/dcp7010_eu_as.jpg)
DCP-7010
Date: 29/10/2007 ID: faq00002435_000
I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
This issue typically occurs when you copy and transfer a file downloaded from another PC, by CD-R or USB memory. To resolve this issue create a temporary folder or directory on your HDD [hard disk drive] as the location to save the downloaded self-extracting file, e.g. C:\brodnt.
Then save the downloaded self-extracting file in the temporary folder. You can then extract the file and run the install.
![](/g/b/img/faqend/faq00002435_000/id/en/8804/0x80040705_en.jpg)
DCP-7010
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