FAQs & Troubleshooting

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PT-P710BT

FAQs & Troubleshooting

FAQs & Troubleshooting

PT-P710BT

Not your product?

Date: 06.07.2020 ID: faqp00100362_000

The message "Movie cannot be played" appears when I try to read a QR code created using the Share Label function. (P-touch Design&Print / Design&Print 2)

Your browser may not support movie playback.

 

To open QR codes we recommend using:
- Safari (iOS)
- Google Chrome™ (Android™)

 

* If your QR code reader application does not let you choose a browser to play the movie, try another application.

 

* To play movies using a different browser:

  1. Reinstall your QR code reader application.
  2. Reset the browser setting.
  3. Select the browser you want in your application's settings.

Related Models

PT-P710BT, PT-P910BT

If you need further assistance, please contact Brother customer service:

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