DS-620
 |
FAQs & Troubleshooting |
DS-620
Date: 15.10.2018 ID: faq00003080_000
OCR feature does not work.
Follow the steps below to how to work OCR feature.
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The scanner resolution is too low.
Increase the scanner resolution
(Windows)
Use PaperPort™ 12SE to increase the resolution.
(Macintosh)
Use Presto! PageManager 9 to increase the resolution.
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(Windows)
Nuance PaperPort™ 12SE has not been installed on your computer.
Make sure you have installed Nuance PaperPort™ 12SE from the supplied DVD-ROM.
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(Macintosh)
Presto! PageManager has not been installed on your computer.
Make sure you have installed Presto! PageManager from the supplied DVD-ROM.
DS-620, DS-720D
If you need further assistance, please contact Brother customer service:
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