DS-620
 |
FAQs & Troubleshooting |
DS-620
Date: 15.10.2018 ID: faq00002914_001
Paper suitable for scanning
Acceptable documents:
| Standard Paper | Length |
1 side scan
3.5 in. to 32 in. (90 mm to 812.8 mm) 2 side scan (duplex models only) 3.5 in. to 16 in. (90 mm to 406.4) |
|
| Width | 2.2 in. to 8.5 in. (55 mm to 215.9 mm) | ||
| Weight | 16 lb to 28 lb (60 g/m2 to 105 g/m2)
To scan a thinner document than this thickness, use the Carrier Sheet. |
||
| Maximum Number of Pages | 1 page | ||
| Standard Paper Size | A4 | 8.3 x 11.7 in. (210 x 297 mm) | |
| A5 | 5.8 x 8.3 in. (148 x 210 mm) | ||
| A6 | 4.1 x 5.8 in. (105 x 148 mm) | ||
| A7 | 2.9 x 4.1 in. (74 x 105 mm) | ||
| A8 | 2.0 x 2.9 in. (52 x 74 mm) | ||
| B5 | 7.2 x 10.1 in. (182 x 257 mm) | ||
| B6 | 5.0 x 7.2 in. (128 x 182 mm) | ||
| B7 | 3.6 x 5.0 in. (91 x 128 mm) | ||
| B8 | 2.5 x 3.6 in. (64 x 91 mm) | ||
| Legal | 8.5 x 14 in. (215.9 x 355.6 mm) | ||
| Letter | 8.5 x 11 in. (215.9 x 279.4 mm) | ||
| Plastic Card (non-duplex models: Non-embossed Card Only) |
Length | 1.57 in. to 3.4 in. (40 mm to 86 mm) |
| Width | 1.57 in. to 3.4 in. (40 mm to 86 mm) | |
| Standard Size (ISO) | 3.37 x 2.13 x 0.03 in. (85.6 x 54.0 x 0.76 mm) | |
| Material | Plastic (PET) | |
| Type | Plastic card such as driver's license or insurance card | |
| Thickness | Less than 0.031 in. (0.8 mm) | |
| Maximum Number of Pages |
1 page |
| Receipts | Length | 1 side scan 3.5 in. to 32 in. (90 mm to 812.8 mm) 2 side scan (duplex models only) 3.5 in. to 16 in. (90 mm to 406.4 mm) |
| Width | 2.2 in. to 8.5 in. (55 mm to 215.9 mm) | |
| Thickness | More than 0.016 in. (0.04 mm) | |
| Maximum Number of Pages |
1 page |
Unacceptable documents
- Documents with paper clips or staples
- Documents with wet ink
- Fabrics, metallic sheets, overhead projector sheets
- Glossy or mirrored media
- Embossed plastic cards
- Documents that exceed recommended thickness
Documents recommended for use with the Carrier Sheet
Use the supplied Carrier Sheet when you scan the following:
- Documents with a carbon sheet attached on the back
- Documents written in pencil
- Documents narrower than 2.2 in. (55 mm) wide
- Documents shorter than 3.5 in. (90 mm) long
- Documents of uneven thickness, such as envelopes
- Documents with large wrinkles or curls
- Bent or damaged documents
- Documents that use tracing paper
- Documents that use coated paper
- Photographs (photographic paper)
- Documents printed on perforated paper
- Documents printed on unusually-shaped paper (not square or rectangle)
- Documents with photos, notes, or stickers affixed to them
- Documents that use carbonless paper
- Documents that use lose-leaf paper or any paper with holes in it
- Photographic negatives
> Click here to see information for loading the Carrier Sheet.
DS-620, DS-720D
If you need further assistance, please contact Brother customer service:
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