QL-800
FAQs & Troubleshooting |
QL-800
Date: 13.05.2020 ID: faqp00001529_003
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
The Add-In function does not support 64 bit editions of Microsoft Office 2010/ 2013/ 2016 (Word, Excel, and Outlook). In the Add-In setting window, the checkboxes for the Microsoft application are grayed out and cannot be checked.
Please use 32 bit editions of Microsoft Office 2010/ 2013/ 2016.
By default, Microsoft Office 2010/ 2013/ 2016 installs the 32 bit version of Office 2010/ 2013/ 2016 even if your computer is running a 64 bit edition of Windows.
PJ-623, PJ-663, PJ-722, PJ-723, PJ-762, PJ-763, PJ-763MFi, PJ-773, PJ-863, PJ-883, PT-1650, PT-1950, PT-2100, PT-2430PC, PT-2700, PT-2730, PT-3600, PT-7600, PT-9500PC, PT-9600, PT-9700PC, PT-9800PCN, PT-D450, PT-D600, PT-E550W, PT-P700, PT-P710BT, PT-P750W, PT-P900W, PT-P910BT, PT-P950NW, QL-1050, QL-1050N, QL-1060N, QL-1110NWB, QL-500, QL-570, QL-580N, QL-650TD, QL-700, QL-720NW, QL-800, QL-820NWB, RJ-3050, RJ-3150, RJ-3230B, RJ-3250WB, RJ-4030, RJ-4040, RJ-4230B, RJ-4250WB, TD-2020/2020A, TD-4000, TD-4100N, TD-4410D, TD-4420DN, TD-4550DNWB
If you need further assistance, please contact Brother customer service:
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