QL-800
FAQs & Troubleshooting |
QL-800
Date: 26.07.2019 ID: faqp00001466_019
What do the indicator lights mean?
The indicators light and blink to indicate the printer's status. The following symbols are used in this FAQ to explain the meaning of the different indicator colors and patterns.
or or
|
Indicator is lit in the color shown |
or or
|
Indicator is flashing in the color shown |
Indicator is off |
Status LED | Editor Lite LED | Condition | Solution |
---|---|---|---|
Depends on whether the Editor Lite mode is on or off *1 | Power is ON | - | |
Feeding mode | |||
Printing mode | |||
Cutting mode | |||
Cleaning mode | |||
Platen roller is rotating | |||
Initializing mode | |||
Preparing reset | |||
Depends on whether the Editor Lite mode is on or off *1 | Print preparation mode | - | |
Receiving data | |||
Transferring data | |||
Canceling print job | |||
Depends on whether the Editor Lite mode is on or off *1 | The DK Roll Compartment Cover is open. | - | |
System OFF mode | - | ||
(Once every 0.5 second) |
Depends on whether the Editor Lite mode is on or off *1 | Cooling mode | Wait approximately 10 minutes, and then try printing again. |
(0.3 second × 3 times) |
(0.3 second × 3 times) |
Data overwrite mode | Updating the information in the printer. |
Boot mode | Turn off the printer and then turn it on again. If the problem still occurs, contact Brother Customer Service. | ||
(Once every 1 second) |
Depends on whether the Editor Lite mode is on or off *1 | Media end error | Replace the DK Roll with a new one. If there is sufficient tape remaining, install the DK Roll correctly. -> Click here to see how do I install/change the label roll |
Feed error | Insert the end of the DK Roll correctly. | ||
No media error | Load the DK Roll. -> Click here to see how do I install/change the label roll |
||
Wrong media error | Load the correct DK Roll. -> Click here to see how do I install/change the label roll |
||
Cover open error | Close the DK Roll Compartment Cover correctly. | ||
Communication error |
|
||
Memory full error | Reduce the size of the print data or delete unnecessary files, and then transfer the data again. | ||
(0.9 second off + 0.3 second × 2 times flashing repeatedly) |
Depends on whether the Editor Lite mode is on or off *1 | Cutter error | Do not open the DK Roll compartment cover when the cutter is operating. To clear this error, press any button. |
(Once every 0.3 second) |
System error | Turn off the printer and then turn it on again. If the problem still occurs, contact Brother Customer Service. |
*1: (Editor Lite mode is on) or (Editor Lite mode is off)
QL-800
If you need further assistance, please contact Brother customer service:
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