CM550DX/ CM550
FAQs & Troubleshooting |
CM550DX/ CM550
Date: 18.02.2021 ID: faqh00101180_000
E12002 appears on the computer screen.
Error message
Unable to import. The file may not be usable or supported. (E12002)
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Cause
The image file ("jpg", "gif", "bmp" or "png" file) cannot be imported.
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Solution
The file may be corrupt or may not be compatible with CanvasWorkspace.
CM350, CM550DX/ CM550, CM900, SDX1200
If you need further assistance, please contact Brother customer service:
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