MFC-J2310
FAQs & Troubleshooting |
MFC-J2310
Date: 26.02.2014 ID: faq00002988_001
Paper tray not detected
There are two cases when the display shows this message. Follow the solution suitable for your case.
Cause1: The Paper tray is not completely inserted.
Slowly push the paper tray completely into the machine.
Cause2: Paper or a foreign object has prevented the paper tray from being inserted properly.
Click here to see the solution for Case3: The Touchscreen shows "Paper Jam Front, Rear".
MFC-J2310, MFC-J2510
If you need further assistance, please contact Brother customer service:
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