The error message "Cannot Print XX" or "Print Unable XX" is an indication that the machine has an issue.

The "XX" is a different error message depending on the condition of your machine.

Cause

• The machine has a mechanical issue.
• A foreign object such as a paper clip or piece of ripped paper is in the machine.

Follow the steps below to resolve the issue:
 

1. Open the scanner cover and remove any foreign objects and paper scraps from inside the machine.
   > Click here to see how to clear the paper jam inside and in the front of the machine.
    
2. If the error message continues, unplug the machine from the power for several minutes and reconnect it.

If the error message still continues, contact Brother Customer Service from the "Contact Us" section.