FAQs & Troubleshooting

Close

MFC-J615W

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-J615W

Not your product?

Date: 24.03.2016 ID: faq00000297_000

I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.

Currently, Brother software/drivers do not support scanning, PaperPort® or PC faxing in a Windows Server 2003/ Windows Server 2008/ Windows Server 2008 R2/ Windows Server 2012 environment. Only printing via network is supported in Windows Server 2003/ Windows Server 2008/ Windows Server 2008 R2/ Windows Server 2012.

Related Models

DCP-110C, DCP-115C, DCP-120C, DCP-1610W, DCP-375CW, DCP-540CN, DCP-585CW, DCP-6690CW, DCP-7010, DCP-8155DN, DCP-9010CN, DCP-9040CN, DCP-9042CDN, DCP-9055CDN, DCP-J100, DCP-J105, DCP-J140W, DCP-J152W, DCP-J562DW, DCP-J752DW, DCP-L2520D, DCP-L2540DW, DCP-T500W, DCP-T700W, HL-1430, MFC-210C, MFC-215C, MFC-255CW, MFC-295CN, MFC-3220C, MFC-3240C, MFC-3420C, MFC-3820CN, MFC-425CN, MFC-440CN, MFC-490CW, MFC-5440CN, MFC-5460CN, MFC-5490CN, MFC-5890CN, MFC-620CN, MFC-6490CW, MFC-665CW, MFC-6890CDW, MFC-7220, MFC-7420, MFC-7820N, MFC-7840N, MFC-7860DW, MFC-790CW, MFC-8220, MFC-8370DN, MFC-8380DN, MFC-8460N, MFC-8510DN, MFC-8820D, MFC-8840D, MFC-8860DN, MFC-8880DN, MFC-8910DW, MFC-9120CN, MFC-9140CDN, MFC-9320CW, MFC-9330CDW, MFC-9420CN, MFC-9440CN, MFC-9450CDN, MFC-9840CDW, MFC-990CW, MFC-9970CDW, MFC-J200, MFC-J2310, MFC-J2320, MFC-J245, MFC-J2510, MFC-J2720, MFC-J430W, MFC-J470DW, MFC-J480DW, MFC-J5910DW, MFC-J615W, MFC-J625DW, MFC-J650DW, MFC-J6510DW, MFC-J6710DW, MFC-J680DW, MFC-J825DW, MFC-J870DW, MFC-J880DW, MFC-L2700D, MFC-L2700DW, MFC-L2740DW, MFC-L5700DN, MFC-L5900DW, MFC-L6900DW, MFC-L8850CDW, MFC-T800W

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.