HL-5370DW
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FAQs & Troubleshooting |
![](/g/b/img/product/hl5370dw_eu_as.jpg)
HL-5370DW
Date: 10.05.2013 ID: faq00000213_021
White lines appears down the page.
![](/g/b/img/faqend/faq00000213_021/hk/en/91872/whitelines_down.gif)
Please check the following points:
- Make sure that a torn piece of paper is not inside the printer covering the scanner window.
- Wipe the scanner window with a soft cloth. To see how to clean the scanner window, click here.
- The toner cartridge may be damaged. Put in a new toner cartridge. To see how to replace the toner cartridge, click here.
- The drum unit may be damaged. Put in a new drum unit. To see how to replace the drum unit, click here.
Related FAQs
HL-5340D, HL-5350DN, HL-5370DW
If you need further assistance, please contact Brother customer service:
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