FAQs & Troubleshooting

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MFC-490CW

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-490CW

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Date: 04.03.2010 ID: faq00000200_010

Can I confirm that the FAX was sent correctly?

You can use the Transmission Verification Report as confirmation that you sent a fax. This report lists the name or fax number of the receiving party, the time and date of transmission and if the transmission was successful.

 

When the transmission verification report feature is OFF or OFF+IMAGE, the report prints automatically if an error occurs during transmission. If the report indicates NG, send the document again. If the report indicates you should check the readability of certain pages, resend those pages.

 

To program the different transmission verification report options, complete the following steps:

 


  1. Press the Menu key.
  2. Press the Up or Down Arrow key or the dial pad to select Fax and press OK.
  3. Press the Up or Down Arrow key or the dial pad to select Report Setting and press OK.
  4. Press the Up or Down Arrow key or the dial pad to select Transmission or XMIT Report and press OK.
  5. Press the Up or Down (Left or Right*) Arrow key until the option you prefer appears:

*Step5: The direction of the Arrow keys depend on your Brother machine.

  • OFF
    Transmission verification report will print only if a fax transmission is unsuccessful.

  • OFF+IMAGE
    Transmission verification report will print only if a fax transmission is unsuccessful with a portion of the fax's first page printed on the report.

  • ON
    Transmission verification report will print after every fax transmission.

  • ON+IMAGE
    Transmission verification report will print after every fax transmission with a portion of the fax's first page printed on the report.

  1. Press OK.
  2. Press Stop/Exit.

You can also make use of the FAX Journal which will list the last 200 incoming and outgoing faxes. To set the report interval, complete the following instructions:

 
  1. Press the Menu key.
  2. Press the Up or Down Arrow key or the dial pad to select Fax and press OK.
  3. Press the Up or Down Arrow key or the dial pad to select Report Setting and press OK.
  4. Press the Up or Down Arrow key or the dial pad to select Journal Period and press OK.
  5. Press the Up or Down (Left or Right*) Arrow key until the interval you wish to use appears. You can set the FAX/ MFC to print activity reports at specific intervals (50 faxes, 6, 12, 24 hours, 2, 7 days or Off). Once the interval appears, press the OK key.

*Step5: The direction of the Arrow keys depend on your Brother machine.

If you choose 7 days, the LCD will ask you to choose the first day for the 7-day countdown.

  1. Enter the time to begin printing, in 24 hour format.
    Press OK.
  2. Press Stop/Exit.

If you select 6, 12, 24 hours, 2 or 7 days, the machine will print the Activity Report when the FAX/MFC has stored 200 jobs. Even if the time you selected has not passed yet, the FAX/MFC will print the report because the memory is full. All the reported jobs will then be erased from the machine's memory. When the FAX/MFC prints the activity report at any of the intervals you selected, all the reported jobs will be erased from the machine's memory.

Related Models

MFC-235C, MFC-240C, MFC-250C, MFC-255CW, MFC-260C, MFC-290C, MFC-295CN, MFC-3360C, MFC-440CN, MFC-465CN, MFC-490CW, MFC-5460CN, MFC-5490CN, MFC-5890CN, MFC-665CW, MFC-685CW, MFC-7340, MFC-7450, MFC-7840N, MFC-885CW

If you need further assistance, please contact Brother customer service:

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