FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 25/05/2017 ID: faqp00100204_001

The Head Band feels loose.

  • Are you using the Rear Band?
    Use the Rear Band to tighten the Head Band.
    1. Apply pressure to the area highlighted in the image below and slide the Head Band cover towards the end of the band to remove it.
      Remove the Head Band Cover
    2. Slide the loop at one end of the Rear Band over the attachment post as shown in the illustration and feed the Rear Band through the opening at the end of the Head Band.
      Attaching the Rear Band
    3. Replace the Head Band cover as shown, ensuring that the Rear Band is fed through the cut-out on the end of the cover.
      Apply pressure to the area highlighted in the illustration and slide the cover back into place.  
      Attaching the Head Band cover
    4. Repeat Steps 1-3 to attach the other end of the Rear Band to the other end of the Head Band.
    5. Adjust the Rear Band to the desired length using the slider.
      Adjusting the length of the Rear Band
  • Is the fit still loose when you are using the Rear Band?

    If the Head Band has been overstretched, it will not return to its proper shape and may have to be replaced.
    Please contact your Brother dealer for more information on purchasing a replacement part.

Related Models

WD-350B, WD-360B, WD-370B

If you need further assistance, please contact Brother customer service:

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