Cover is Open
The following covers may not be completely closed. Check if the following covers are completely closed.
[NOTE]: Images shown below are from a representative product and may differ from your Brother machine.
- Scanner cover:
- Lift the scanner cover. Lift the scanner cover to release the lock (1).
- Firmly close the scanner cover: Gently push the scanner cover support down (2) and close the scanner cover (3) using both hands.
- Ink cartridge cover:
Firmly close the ink cartridge cover until it clicks.
DCP-J125, DCP-J140W, DCP-J315W, DCP-J515W, DCP-J715W, MFC-J265W, MFC-J410, MFC-J415W, MFC-J615W
If you need further assistance, please contact Brother customer service:
Please note this form is used for feedback only.