FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting


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Date: 21/12/2022 ID: faq00002061_001

Why is legal scanning not an option on my Windows XP computer when using the WIA driver?

By default the option for legal size scanning is not enabled in the Windows XP WIA scanner driver. To enable this option follow the steps listed below:



  1. Click START => (ALL) PROGRAMS => BROTHER => MFL-PRO SUITE [model name] => SCANNER SETTINGS, and select the icon named Scanner Utility.


  2. For Maximum Scanning Size, select Legal.
    Click OK.

    You will receive a message that the setup is complete.

    Scanner Utility
  3. Restart your computer.

    *After restarting your computer, the legal scanning option will be available in all scanning applications.

Related Models

DCP-7065DN, DCP-8110DN, DCP-8250DN, DCP-9020CDW, DCP-9055CDN, DCP-9270CDN, DCP-J715W, MFC-7360N, MFC-7460DN, MFC-7860DW, MFC-8510DN, MFC-8520DN, MFC-8950DW, MFC-8950DWT, MFC-9140CDN, MFC-9330CDW, MFC-9340CDW, MFC-9460CDN, MFC-9465CDN, MFC-9970CDW, MFC-J410, MFC-J415W, MFC-J615W

If you need further assistance, please contact Brother customer service:

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