If you can not connect to the print server using your web browser it may be worth checking the Proxy Settings of your browser. Look in the Exceptions setting and if necessary, type in the IP address of the print server. This will stop your PC from trying to connect to your ISP or proxy server every time you wish to look at the printer.

Make sure that you are using a recommended web browser, Microsoft Internet Explorer 6.0® (or higher) or Firefox® 1.0 (or higher) for Windows and Safari™ 1.0 for Macintosh. Please also make sure that JavaScript and Cookie are always enabled in whichever browser you use. We recommend you upgrade to Safari™ 1.2 or higher to enable JavaScript.