FAQs & Troubleshooting

Close

FAX-2940

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 08/05/2013 ID: faq00002411_016

Cover is Open

Check the solution applicable for your case.


Case 1: The front cover is not completely closed.
Close the front cover of the machine.


Case 2: The Control panel cover is not completely closed.
Make sure that the Control panel cover of your machine is completely closed.


Case 3: The Control panel cover was open when you loaded a document.
Close the Control panel cover of the machine, then press Stop/Exit.


Case 4: The fuser cover is not completely closed or paper was jammed in the back of the machine when you turned on the power.

  • Close the fuser cover of the machine.

  • Make sure paper is not jammed inside the back of the machine, and then close the fuser cover and press Start.

Related Models

FAX-2840, FAX-2940

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.