FAQs & Troubleshooting

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FAX-2940

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 24/07/2018 ID: faq00000011_031

Hollow print

Print Quality Problem - Hollow print

 

Please check the following points to solve the problem:

  • Make sure that you use paper that meets our specifications.
    Please refer to the FAQs "What kind of paper can I use?" and "What is the recommended paper?"
     
  • Choose Thick Paper mode in the printer driver.
    Or use thinner paper than you are currently using.
     
  • Check the machine's environment. Conditions such as high humidity can cause hollow print.
    Please refer to Safety and Legal Guide or Product Safety Guide available in the Manuals section.
     
  • The drum unit may be damaged. Put in a new drum unit.
    Please refer to the FAQ "Replace Drum".

 

 

Related Models

DCP-7055, DCP-7055W, DCP-7060D, DCP-7065DN, DCP-7070DW, DCP-8110DN, DCP-8250DN, FAX-2840, FAX-2940, HL-5440D, HL-5450DN, HL-5450DNT, HL-5470DW, HL-6180DW, HL-6180DWT, MFC-7360N, MFC-7460DN, MFC-7860DW, MFC-8510DN, MFC-8520DN, MFC-8950DW, MFC-8950DWT

If you need further assistance, please contact Brother customer service:

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