FAQs & Troubleshooting

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FAX-2840

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 08/05/2013 ID: faq00000483_006

Print a report that will show a list of sent and received faxes

The Fax Journal report lists information about the last 200 incoming and outgoing faxes. Using this report, you can tell the date and time each fax was sent or received, the name or number the fax was sent to or received from (provided the Station ID has been set), and whether or not the transmission was successful. When the 201st fax is sent or received, the 1st fax is deleted from memory.

On the Fax Journal, TX indicates a fax you sent, while RX indicates a fax you received.


You can print this report on demand by following these steps:


*If your Brother machine has a touchscreen, please follow the steps under "For Touchscreen models" below.
  1. Press Menu.
  2. Press the Up or Down arrow key to choose Print Reports and press OK.
  3. Press the Up or Down arrow key to choose Fax Journal or Fax Activity and press OK.
  4. Press Black(Mono) Start or Start to print the report.
  5. Press Stop/Exit.
<For Touchscreen models>
  1. Press Menu.
  2. Press the Up or Down arrow key to display Print Reports.
  3. Press Print Reports.
  4. Press Fax Journal or Fax Activity.
  5. Press Start.
  6. Press Stop/Exit.


In addition, you can set the Brother machine to print the Fax Journal report at regular intervals (every 50 faxes; every 6, 12, or 24 hours; every 2 or 7 days). The default setting is every 50 faxes. To set or change the interval at which the Fax Journal report prints, follow these steps:

*If your Brother machine has a touchscreen, please follow the steps under "For Touchscreen models" below.
  1. Press Menu.
  2. Press the Up or Down arrow key to choose Fax and press OK.
  3. Press the Up or Down arrow key to choose Report Setting or Setup Reports and press OK.
  4. Press the Up or Down arrow key to choose Journal Period or Act. Interval and press OK.
  5. Press the Up or Down arrow key to choose an interval.

    1. If you choose 7 Days, your Brother machine's LCD will ask you to enter a day on which to begin the 7-day countdown.

    2. If you choose Every 50 Faxes, your Brother machine will print the Fax Journal report when it has stored data for 50 faxes.

    3. If you choose an interval OTHER THAN Every 50 Faxes, your Brother machine will print the report at the designated time and then erase all stored fax data from its memory.

    4. If the Brother machine's memory becomes full with 200 entries before the amount of time you selected has passed, then the Fax Journal report will be printed early and all stored fax data will be erased from memory.

    5. If you want an extra report before it is due to print, you can print it without erasing the fax data in memory.

  6. Press OK to confirm your choice.
  7. Enter the time you want the report to begin printing in 24-hour format(*).
    For example, enter 19:45 rather than 7:45PM.

    (*When you set 12h Clock in the Date&Time setting, enter the time in 12-hour format.)


  8. Press OK to confirm your choice.
  9. Press Stop/Exit.


<For Touchscreen models>
  1. Press Menu.
  2. Press the Up or Down arrow key to display Fax.
  3. Press Fax.
  4. Press the Up or Down arrow key to display Report Setting.
  5. Press Report Setting.
  6. Press Journal Period or Act. Interval.
  7. Press the Up or Down arrow key to choose an interval.

    1. If you choose 7 Days, your Brother machine's LCD will ask you to enter a day on which to begin the 7-day countdown.

    2. If you choose Every 50 Faxes, your Brother machine will print the Fax Journal report when it has stored data for 50 faxes.

    3. If you choose an interval OTHER THAN Every 50 Faxes, your Brother machine will print the report at the designated time and then erase all stored fax data from its memory.

    4. If the Brother machine's memory becomes full with 200 entries before the amount of time you selected has passed, then the Fax Journal report will be printed early and all stored fax data will be erased from memory.

    5. If you want an extra report before it is due to print, you can print it without erasing the fax data in memory.

  8. Enter the time to start printing in 24-hour format(*).
    For example, enter 19:45 rather than 7:45PM.
    (* When you set 12h Clock in the Date&Time setting, enter the time in 12-hour format.)
  9. Press OK to confirm your choice.
  10. Press Stop/Exit.

Related Models

FAX-2840, FAX-2940, MFC-255CW, MFC-295CN, MFC-795CW, MFC-820CW, MFC-9320CW, MFC-J265W, MFC-J410, MFC-J415W, MFC-J430W, MFC-J5910DW, MFC-J615W, MFC-J625DW

If you need further assistance, please contact Brother customer service:

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