DCP-J1100DW
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FAQs & Troubleshooting |
DCP-J1100DW
Date: 11/01/2023 ID: faq00002879_002
Install Inbox Ink
The Install Inbox Ink message will appear if the first ink cartridges you install are not the cartridges that came with the machine.
To clear this message, you must uninstall the current ink cartridges, then install the inbox ink cartridges that came with the machine.
> Click here to remove the current ink cartridges and reinstall the Inbox Ink.
- Do not take out ink cartridges if you do not need to replace them. If you do so, it may reduce the ink quantity and the machine will not know the quantity of ink left in each cartridge.
- Do not touch the cartridge insertion slots. If you do so, the ink may stain your skin.
- If you mix the colours by installing an ink cartridge in the wrong position, the machine's LCD display shows Wrong Ink Colour. Check which ink cartridges are not matched by colour to their ink cartridge positions and move them to their proper positions.
- Once you open an ink cartridge, install it in the machine and use it up within six months of installation. Use unopened ink cartridges by the expiration date written on the cartridge package.
- Do not dismantle or tamper with the ink cartridge; this can cause the ink to leak out of the cartridge.
- We recommend using genuine Brother supplies to ensure stable print quality and performance. Although not all non-genuine supplies may cause quality issues, using non-Brother supplies or refilling ink cartridges with third party ink, may adversely affect print quality or cause the machine to malfunction. The Brother limited warranty does not apply to any problem caused by the use of third party supplies.
Related FAQs
DCP-J1050DW, DCP-J1100DW, DCP-J1140DW, DCP-J1200W(E), DCP-J1800DW, HL-J6000DW, HL-J6100DW, MFC-J1010DW, MFC-J1300DW, MFC-J4335DW(XL), MFC-J4340DW(E), MFC-J4535DWXL, MFC-J4540DW(XL), MFC-J5340DW(E), MFC-J5345DW, MFC-J5740DW, MFC-J5945DW, MFC-J5955DW, MFC-J6540DW(E), MFC-J6940DW, MFC-J6945DW, MFC-J6947DW, MFC-J6955DW, MFC-J6957DW, MFC-J6959DW
If you need further assistance, please contact Brother customer service:
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