FAQs & Troubleshooting

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PT-P900W/P900Wc

FAQs & Troubleshooting

FAQs & Troubleshooting

PT-P900W/P900Wc

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Date: 30/07/2014 ID: faqp00100069_000

After the P-touch and my Android™ device were connected, I tapped [Print] on my device. However the P-touch did not print.

Please check the following:

 

  1. Was the P-touch disconnected when you tapped [Print] on your device?
  2. Is the tape cassette inserted into the P-touch?
  3. Is the P-touch turned off?
  4. Is the battery power low?
  5. If you message when pressing the print button "This operation is disabled while processing" ?

 

  1. Was the P-touch disconnected when you tapped [Print] on your device?

     

    Turn the P-touch off and then on again, and tap [Print]. The P-touch will now print your document.
     

  2. Is the tape cassette inserted into the P-touch?

     

    Check that the tape cassette has been inserted correctly.

     

  3. Is the P-touch turned off?

     

    If the Auto Power Off Function is enabled, the P-touch may turn off automatically during the connection. Check the P-touch is turned on.

     

  4. Is the battery power low?

     

    If the battery power is low, the P-touch may not print.
    Check the battery power.

     

  5. If you message when pressing the print button "This operation is disabled while processing"?

     

    Please wait a few seconds for the background processing to finish. Then press the print button again to print the label.

    Message

     

Related Models

PT-P750W, PT-P900W/P900Wc, PT-P950NW

If you need further assistance, please contact Brother customer service:

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